> For the complete documentation index, see [llms.txt](https://mythic-scripts.gitbook.io/mythic-scripts-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mythic-scripts.gitbook.io/mythic-scripts-documentation/introduction/common-issues.md).

# Common Issues

## Transferring Scripts

1. Log In to Cfx.re Portal:

* Access your [Cfx.re Portal](https://portal.cfx.re/) account.

2. Navigate to Purchased Assets:

* Once logged in, go to the "[Granted Assets](https://portal.cfx.re/assets/granted-assets)" page to view a list of your purchased resources.

3. Locate the Transfer Option:

* Find the button labeled "Transfer to another account" next to the script you wish to transfer.

4. Initiate the Transfer:

* Click the "Transfer to another account" button, which will direct you to a new page.

5. Complete the Transfer:

* Enter the username of the account to which you want to transfer the script, and finalize the transfer.

If you encounter any issues or need further assistance, please let us know.

## You lack the required entitlement

There could be several reasons for the issue you're experiencing:

1. Script Purchased with a Different FiveM Account: If you bought the script with a different FiveM account than the one associated with your server, it will not work correctly. Please refer to our Transfer Resource Guide for instructions on how to resolve this.
2. Server Restart Required: If you haven't restarted your server after purchasing the script, please do so. Restarting is often necessary for changes to take effect.
3. Incorrect System Time: Your operating system’s time might be out of sync with the real time. To check and correct this, visit [Time.is](https://time.is) and select the location of your server. If there is a discrepancy of more than one minute, adjust your system time accordingly to resolve the issue.

If you have addressed these possibilities and are still encountering problems, please reach out for further assistance.

## Error: syntax error near `<\1>`

There are two primary reasons why this error might occur:

1. File Transfer Method Issues:

* Using FileZilla: If you used FileZilla to transfer the script, it may have disrupted the script's structure. We recommend using WinSCP for file transfers, as it preserves the script’s integrity.
* Dragging and Dropping via Remote Desktop: If you dragged and dropped files individually using Remote Desktop, this can also damage the script. Instead, upload the zip file directly to the server and unzip it there, rather than moving files one by one.

2. Outdated Server Version:

* Your server needs to be running version 4752 or higher. To check your server version, enter the `version` command into your server console.

Additional Notes:

* Binary Transfer Mode in FileZilla: If you are using FileZilla, ensure you are uploading files in binary mode. You may need to re-upload the entire resource with this setting enabled.

By addressing these issues, you should be able to resolve the error. If problems persist, further assistance may be required.

## Outdated Artifacts

Linux:

1. Download the latest recommended artifact from [this page](https://runtime.fivem.net/artifacts/fivem/build_proot_linux/master/).
2. Stop your server.
3. Delete the `cache` and `alpine` folders.
4. Unzip the `fx.tar.xz` file using the command: `tar -xf fx.tar.xz`.
5. Start the server and use the `version` command to verify that the update was successful.

Windows:

1. Download the latest recommended FXServer artifact from [this page](https://runtime.fivem.net/artifacts/fivem/build_server_windows/master/).
2. Stop your server.
3. Remove the old server folder.
4. Replace it with the newly downloaded version.
5. Start the server and use the `version` command to check that the update was applied.


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